peek b.

Level 3 Contributor

peek's Profile

Reviews 2
First Reviews
0
Votes 4
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Fans 0
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274

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Total Points

1,144

Walmart

Discount Shopping

“5 star service”

10/9/15

I've used this site many times and only had one defective item. It was a big item (water cooler 5 gallon jug cooler) but the local store refunded me easily. So 5 stars

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DressLily

Discount Clothing

“I wish I could give ZERO stars!”

12/8/14

I wish I could give ZERO stars! The sizing is a joke on this site! Want to return an item? Forget about it! But glad I had a way out of that too. Back your payment with a credit card or use paypal to pay for your order should you dare to order from these folks. I'll be returning my item for a FULL refund including return shipping through my backed source of payment. They won't like it cause they have tried to deny it thru the return process they offer. I'll NEVER shop there again and in fact will tell everyone I know NOT to either. I thought I was shopping ZULILLY but I'm sure that's what they wanted when they came up with DRESSlilly.

I can't rate the value or quality since I'm getting no use of the items.

Tip for consumers:
DON'T DO IT! Pay a little more for correct sizing and better value/service.

Service

Returns

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CustomerService R. – DressLily Rep Over a year old

Dear peek b.,

Thank you for your valuable feedback. We always look forward to hearing from our valued customers.We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.

Please accept our sincerely apologize. The size based on China, run small than foreigner country. We offer you the measurements exactly like the size chart under product information. We recommend referring to the specific measurements in the product information and compared with yours.

Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.

We are committed to assisting every customer at any time.

Best Regards
Customer Service from Dresslily.com