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I was dissatisfied with GuruAid service, since I did not need the help they assured me was necessary. In addition, the service person said my emails were not being received, so help was needed. I later found out that my emails were being received. The service people are highly trained to sell you what you don't need. I am not tech savvy, so I would believe most of what they said. I spent $699.99 before I left the several hours-long "help" that I didn't need. When I asked for my money to be refunded, it took considerable time, but GuruAid refunded loo% of the money.
Tip for consumers:
My recommendation is NEVER agree to any repairs without first checking reviews and getting a tech savvy friend to talk over the necessity of the repairs or clean-up GuruAid said was vital..
Pearl S.'s review of GuruAid earned 3 Very Helpful votes
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Been using this company for years, spent a lot of money, unfortunately this last service they did...
In general I would stay away seriously. They are very dangerous. When I feel better and I have...
