- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Ordered a gift card for Body Shop, and tried to use it. Turns out the GC can only be used on FULL PRICE items. The condition for the purchase was completely undisclosed.
When I complained, Zulily claims it's a condition set by the merchant, they're not responsible, and the sale is final.
This is equivalent to a store selling spoiled meat and then claiming that they didn't realize the food was spoiled, but the sale is still final. If there are conditions for a gift card, it's Zulily's responsibility to find out from the merchant BEFORE reselling it to me.
But no... they wash their hands of it. Poor customer service - do not buy from these cheats/shills.
Pearl H.'s review of Zulily earned 8 Very Helpful votes
Pearl hasn’t received any thanks yous.
Pearl doesn’t have any fans yet.
Pearl isn’t following anybody yet.
Empty.
I purchased a rug on during Black Friday (11/20). I have family coming over for Christmas along...
