Pearl D.

This place has the WORST customer service ever. They messed up and shipped my product to the wrong home, so without telling me they refunded the money to a gift card that I no longer had. After having a new gift card shipped to me I called and paid them again. A few months went by and I hadn't received my shipment, so I called again. It turns out that the payment was denied because I only had the amount they had refunded to the card, and they were trying to charge me more! I stayed on the phone with the woman for over 30 minutes... just for her to tell me there was nothing that they could do. That I was going to have to find another form of payment because their system takes a fee off the card, and then charges the card the amount before it puts the fee back on. Well my card only has enough for the amount, and not the fee. Therefor the card gets declined! Oh but she did do me a favor and took me off of the auto shipment list! Oh joy. I told her that she could just have the crap back. Using the product isn't worth dealing the the customer service people.