Pea G.

I looked at Swappa and picked out a phone and purchased it. Great! I thought. I paid for the phone via Paypal and a few minutes later was informed that the phone had already been sold.
They said a refund would be issued which it was. The problem is the money comes immediately out of my checking account but a refund takes almost a week to be refunded first to Paypal and then back to my bank. That was phone #1
My daughter was frantic for a phone. I saw within 30 minutes that the refund was being processed so we found another phone. Out comes another wad of money from my bank. The phone arrives but will not activate. I spend half a day back and forth with Swappa and the original owner insisting everything is perfect. Swappa is chastising me for telling Paypal there is a problem. My phone company graciously takes the time to call Sprint only to find that they guy had not paid the Early Termination fees. So the phone is basically worthless to me. Now I am having to fight with them again to get my money back... After days of problems I will have to wait another week to get my money back and into my bank... My opinion is to avoid Swappa at all costs.!