After reading the reviews on this website I was quite iffy about ordering, but since they were offering free international shipping for a limited time I decided to go through with it, and boy am I happy that I did! I live in Canada, my order arrived within a week! I didn't think it would especially because its the holidays, a very busy time for customs, post offices. I am VERY satisfied with my purchase, its exactly as pictured and great quality. I did have to pay a small customs fee but that was expected. Even if I bought that hat here in Canada I would still have had to pay the extra 20 in taxes. I paid no extra on the website so it was fine by me. Im a VERY happy customer! :)