I have ordered a thing for more than 100$, but they have send me completely different thing which is totally useless and has no value for me. When I complained and asked for refund (I have send photos of the product showing what is wrong), they have rejected that refund without even writing the reason. They basically steal from people. Their customer support does not communicate with you. When you post a negative goods review, they do not publish it, so that they can steal from even more people! If you try buying something for 3$, OK, but anything more expensive is like flushing the money into the toilette.
Dear Pavel C.,
We are sorry for your unhappy experience at banggood.com.
Could you please tell me the order number of the order you refer first? I will investigate this case again.
We can do nothing for you without any order information.
You can also contact us directly to forumservice@banggood.com.
Any problems please keep in contact, I will try my best to solve the problem for you.
Best regards
Banggood Team