Paul S.

ABE Books is a marketplace for vendors. The problem is that ABE Books accepts all vendors, honest and dishonest alike. You should research any vendor on an independent site, like Google, Yelp, or SiteJabber before placing any order. ABE Books is honest but many vendors are not. I have used ABE Books for years and I have been cheated about 15% of the time, not by ABE books but by the vendor. However, ABE Books will NOT help you if you are cheated by one of its vendors. Do your homework first.

I ordered two rugs from this website on Dec. 21,2009. My credit card was charged immediately and I received an email saying my rugs were in stock and would be shipped in 2-3 days. One day later, I received an email saying that their supplier was closed for the holidays and shipping would be delayed indefinitely. I trusted them and wrote a nice email thanking them for their information. It is published on this site, but I bet this one won't appear).
It is now almost 6 weeks later and the items have not been shipped. Numerous phone calls and emails always receive a reply saying that my order would be shipped "tomorrow", but it never was.
This company is very shady. There are numerous complaints online about their practice of taking your money and never shipping the products. They are avoiding fraud prosecution by continually promising shipping "tomorrow". But you will only get your product or a refund if you pursue a legal complaint, which I am doing.
Better Business Bureau has numerous complaints about this company over the same practices. The BBB rating is D+, which BBB explains means do not do business with this company unless you are willing to tolerate their usual practices.