Avoid at present - ASOS is unable to process orders and will ignore your requests for information
Reading the posts on the ASOS Facebook page (that being the official way to communicate with the Customer Services - no really!) I see I am just one of many 100's having their Christmases ruined. I have been waiting two weeks for delivery of a massive order of Christmas gifts and it still hasn't arrived. Delivery has been pushed back by them again and again without any notice, emails and facebook messages go unanswered. Its my THIRD order in the last month to be either delayed or simply just never turn up.
ASOS are currently unable to cope with orders, I have been a regular customer of theirs for years and years, so it pains me to say this, but AVOID AT ALL COSTS #asosREVOLT