Thumbnail of user paulm167

Paul M.

Contributor Level

Total Points
81

1 Review by Paul

  • ASOS

12/12/14

Avoid at present - ASOS is unable to process orders and will ignore your requests for information

Reading the posts on the ASOS Facebook page (that being the official way to communicate with the Customer Services - no really!) I see I am just one of many 100's having their Christmases ruined. I have been waiting two weeks for delivery of a massive order of Christmas gifts and it still hasn't arrived. Delivery has been pushed back by them again and again without any notice, emails and facebook messages go unanswered. Its my THIRD order in the last month to be either delayed or simply just never turn up.

ASOS are currently unable to cope with orders, I have been a regular customer of theirs for years and years, so it pains me to say this, but AVOID AT ALL COSTS #asosREVOLT

Tip for consumers:
Avoid at present - the company is unable to process orders

Service
Value
Shipping
Returns
Quality

Paul Has Earned 1 Vote

Paul M.'s review of ASOS earned a Very Helpful vote

Paul hasn’t received any thanks yous.

Paul doesn’t have any fans yet.

Paul isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user cjj152
CJ J. reviewed ASOS
4/16/24

Terrible company terrible customer service. Half the stuff they have is poor quality and looks...

Thumbnail of user marcus.follway
3/11/24

For no reason they just blocked my account and my card, trying to contact costumer support, they...