We used priceline for a Hotel. Guest Inn in Nashville. The Hotel was nothing like the "comparable hotels". It was dirty, the toilet was broke, holes in the sheets, stains on the carpet, no hot water and no maid service.
To make things worse, the hotel even charged us a second time and still hasn't fixed it. I will get it fixed through my credit card company.
Priceline did very little to help and shouldn't do business with hotels like this.
Buyer beware. All Priceline wants is to make money and not deliver quality.