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Paul L.

Contributor Level

Total Points
82

1 Review by Paul

  • Groupon

1/14/15

Ordered 2 products and received confirmation the next day by email. The following day get snother email saying my account was disactivated due to suspicious activity on my account. The problem it seems was that I was having packages delivered to my son's address instead of mine. Called them as requested and after answering their questions, was told that my problem was being sent to a higher level. After 1 week and getting more infuriated, I asked them to cancel orders and refund my credit card. After another week still haven't been refunded. My credit card company say that I must wait 15 days after my originsl refund request to refund me. Well, in another 4 days I will be asking for the refund because Groupon seems to be a ripoff company. Customer service (France division) is the worst I have ever dealt with. I wonder why they are still able to sell products to consumers.

Tip for consumers:
Avoid Groupon all together

Service
Shipping
Returns
Quality

Paul Has Earned 2 Votes

Paul L.'s review of Groupon earned 2 Very Helpful votes

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