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Pauline L.

Contributor Level

Total Points
103

1 Review by Pauline

  • JustFab

8/21/14

Worst online company I have ever come across.
Everything about Justfab is disappointing.
I've been sold items that were faulty (minor faults), items that were a full size too small.
I've ordered items and after 14 days queried it with them and they had no idea why it wasn't received. I called again and apparently there was an issue with the products, I call again and it had been cancelled. That was a week ago and I still await my refund.
Online staff are nice but have no authorisation to rectify problems so in my mind they would be better off cutting those staff from the payroll completely.

Tip for consumers:
DO NOT USE THIS SITE – Better quality in Primark and better service too.

Service
Value
Shipping
Quality

Pauline Has Earned 3 Votes

Pauline L.'s review of JustFab earned 3 Very Helpful votes

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