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Love they latest fashion
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I purchase a knitwear boots since Dec22 and receive on jan4, for one they say I will get it for Christmas, did not, when I receive on 4 of Jan it didn't fix because the size chart indicates the size wrong, they say it fits small, am a 6, so I take a 5, when it arrive it's too close, send it back for size 6, haven't receive yet, my understanding they r using the post office for shipping that so ridiculous!. I will never buy no more shoe from them, only they retailer,. Don't receive it yet, today is Jan18 2016, not good enough!
I order two pair of sneaker for me and my husband and they were true to they shipping policy but i only would like for they customer service to be more reliable because i didnt get anyone by calling numerous of time.
Pauline's review of UggAustralia earned 2 Very Helpful votes
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Hello Pauline, we are sorry you didn't manage to get in touch with us. Unfortunately if the customer service attendant is already talking with another customer, you don't manage to talk. You have to do many tries. The customer service hours are: 09am-1pm/ 2pm-6pm (Roma Time) for the European numbers 9am to 6pm (Eastern Standard Time) for the US number. You can also write an email or contact us through the live chat. We always provide an answer to customers' queries.