Today at 5:47 PM
Thanks for your reply, but I have tried to contact various members of your staff through the forum but it just does not work... waste of time. Also how can I have a technical fault with a sweater?
Are you emails automatic responses?
Regarding order number *******
Well Surprise, surprise this item finally turned up 35 days after dispatch. I opened the parcel and out fell a dish rag - no not a dish rag but a jumper which was soaking wet right through. Did it come by sea?
I decided to wash it, but there are no washing instructions on it, so if it shrinks or loses shape I will expect a refund - wishful thinking...
Bad, bad, bad. Avoid
Paul Giles
Dear Paul G.,
We are sorry for your unhappy experience at banggood.com.
For the item SKU285796 in order 9085834, could you please send some photos of showing whatever is faulty with it to cservice@banggood.com? Our technician will offer you the best solution in 48 hours.
You can also contact me directly to forumservice@banggood.com.
Any problems please keep in contact, I will try my best to solve the problem for you.
Best regards
Banggood Team