Jotform is a great concept. You can do anything you need with their forms, i. E. customize for any need you have for your website. I encountered a bug with the clear form button. It clears the text entered on the form but does not allow my customers to clear the photo they have submitted. It worked initially and then stopped working. The problem lies in the slow response to my problem. I was told that a ticket was submitted to the developers to fix this and I have not heard back since. It has been ten days now. Luckily I haven't published the site yet. If I were operational this would have put me out of business.