Yes, I was placing a Valentine's Day arrangement the day before. The delivery charge was $19.99, I was ok with that. After I filled out ALL their information, hit "submit order," then I was told that the price of my arrangement had changed & I had to remove it & place it back in my cart. THEN, I had to fill out ALL the information AGAIN! Now, why did they increase the price of my arrangement when it was already in my cart? Bad Business Practice & don't purchase from this company!