This outfit is somehow attached to Trip Advisor and it overcharges for rooms as well as charges for cancellations. The money appears to go to get a room from a cancellation --- not the hotel. I was charged a $150 dollars to cancel a room well in advance of the cut off date of the hotel. I have been a Trip Advisor patron for years but no more. I'm done. I will call each hotel myself from now on. Also using get a room you will not get your reward points for the hotel. This is a SCAM. Don't use them.