I was very scared about the comments, but most of it is NOT true... this website is AWESOME! Easy to use and it really has customer service. I contact them online and through the phone, they called me back 3 times after I left a message, it took only 15min for them to reply my calls. I was scared because is a website based overseas... don't be afraid, they are very nice and are very caring about their new american market. Payment is on US dollars and not in "euros" like some people commented... totally worth the price :)