Patric W.’s Reviews of Jollychic & more

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Wholesale Clothing

12/20/14

OMG, buyers beware. This company is a lie and is not based in England as it states. They are a China based company and the quality of the items is NOT what they appear to be on the website. Their Customer Service website is not functioning and the telephone number just rings. Shipping is another story... it will cost you as much to ship the item(s) back as it did to purchase them. My next stop is Facebook to file a complaint with them for advertising companies such as this on their website.

Tip for consumers:
Do not purchase any items from this company! There are no rating I wish other to see.

Service

Value

Shipping

Returns

Quality

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Thank you

Jolly J. – Jollychic Rep Over a year old

Hi, Patric,

Greetings!
Thank you for your support in Jollychic.com. We are so sorry to hear that you are not satisfied with the products. Is there any questions about the products you received? About contacting us, here is all the methods:
Email Service:
service@jollychic.com
info@jollychic.com
Tel / Fax (7*24 hours):
USA/Canada Toll Free: 1-800-723-0597
Australia Toll Free: +61 (1)-800-467-974
UK Toll Free: +44 (0)-800-014-8148
Other Countries: (86-571)87209378
Also include the 7*24 hours live-chat. There are a lot of customers to call in, so please try it later.
Here is our return policy:
http://www.jollychic.com/return-policy-a42.html
Please check it. Without any quality issues, if you want to return, you need to pay the shipping fee. It was charged by your local shipping company. Normally we suggest the customer to return by local post, it is much cheaper than other shipping method.
About the products you received, could you please tell us more details? Please send E-mail to after-sale@jollychic.com, we will check it and provide some solutions, ok? Please think it about. Looking forward to your reply!
Best wishes!
Jollychic Customer Service Team