Patrick M.’s Reviews of PrimeStyle & more

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Diamond

“Avoid the run-around and stay out of the dog house.”

3/18/16

Ordered a piece on 3/9, im'd Mary after purchase she confirmed 3 days to ship. Im'd on 3/15 was told by Jenny would ship on 3/18. When I asked what happened she said eternity rings take longer. You would think Mary would have known that. Now I IM today 3/18 and am told order will ship 3/29. I asked for a manager and was told it could take up to 3 hours. I missed my anniversary diner on 3/17 and told my wife she would have her gift by Monday.

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David Y. – PrimeStyle Rep Over a year old

We apologize for the delay. A manager tried to call you and left you a message. Apparently there was a misunderstanding but your order should go out today and not on the 29th. A manager will try to contact you again on Monday.