I placed one order and received it on a wednesday. I received the same order the following day. I told them i did not place a duplicate order. They said i haveto pay the shipping to return it. Long story short, i fought them along with american express, and the lady said we will do this as a one time courtesy and send you a prepaid label. Come to find out they admitted the order was placed seconds apart from each other right at midnight. So i told them it is their computer glitch and not my problem. They act like they were doing me a favor..