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Patrick G.

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Total Points
97

1 Review by Patrick

  • SoftRock

7/21/12

This is a little long, but I wanted to tell my experience while working there:

While looking for jobs, I somehow came across this company, and not knowing anything about it, I went ahead and scheduled my own interview for a Manager In Training. I went in and filled out some paperwork, they took my picture, watched a video of how awesome it is to work there, then had my first initial interview. It was literally 7 minutes long. I was then invited to come to the second "discovery day" interview where you talk for 1 minute about yourself to some execs in the back while they take notes, then you get the "happy, it's great to work here" video that doesn't tell you anything about what people actually do.

After that, I came in for my 3rd interview which I was told I got the position. I started their "boot camp" the following Monday. Boot Camp is their way of determining how strong or weak you are. You could be cut at any time without any notice. I always feared getting that tap on the shoulder. It's 11 days of long hours, up 13 hours a day. The first day, a bit of a shock. We were showed how to use the phone system, then it was right to the phones.

Training was a joke and all the higher ups (except one) were smug and really didn't care about you, they only cared about the numbers you bring in. What I mean by that is you sit at cubicle with a computer and a headset, then wait for calls to come in. Once one does, you read what is exactly on the screen. You say you're a verification specialist with a predisposed website and your job is to verify the information the applicant entered to make sure it's acurate for the employer. Then by reading the script, you turn the conversation towards going back to school.

For each person that shows interest, you bring a certain about of money, depending on who you transfer the call to. Again, if you didn't maintain a high dollar amount, you'd be let go at any time. Of the 30 people who started, we had 8 left on the 10th day.

After boot camp you go to the next phase of training, User Interaction. It's basically 3 weeks of the same thing. On the phones, don't hit your goal for the week and you're done. It didn't feel right, constant pressure to transfer calls, people over your shoulder, and god forbid you make a mistake... I saw one guy get chewed out for walking into the room during my "discovery day," I think they were going to fire him, just for walking into the room. Anyhow, I quit when I realized this was wrong. I had a bad feeling from day one, I should have trusted that feeling.

Just stay away. This is not a company that cares about individuals. It's run by a convicted conman for doing the same thing with a modeling website (even using the same building) back in the 90's. Don't let the promises, good looking women, and nice building fool you.

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