I ORDERED THREE THINGS, NO COMPLAINT ABOUT SHIPPING. EVERYTHING ELSE WAS AWFUL. I ORDERED A SIZE UP JUST IN CASE AND THE CLOTHES i GOT WERE AT LEAST 3 SIZES THEN THEY SHOULD BE,, ONE OF THE SHIRTS WAS STAINED. I USED THEIR LIVE CHAT WHICH ENCOMPASSED MOST OF THE DAY AND WAS TERMINATED THREE TIMES. I ASKED IF i COULD RETURN AND WAS TOLD i WOULD HAVE TO PAY SHIPPING. I ARGUED THE POINT ABOUT STAINED CLOTHES AND CHILD FITTING CLOTHES ANS STILL DID NOT FINISH THE LIVE CHAT, IT WENT ON FOR HOURS TODAY, SHE WAS GOING TO SPEAK TO HER LEADER TO SEE IF THEY WOULD PAY SHIPPING BACK. I NEVER GOT AN ANSWER AND WILL TAKE THIS UP WITH THE CREDIT CARD COMPANY TOMORROW... DON'T ORDER UNLESS YOU WANT CHILD SIZE CLOTHES AND POOR CUSTOMER SERVICE.
Greetings! Thanks for your order in our website. May I have your order number or your shipping address in our website so we can help you better? Also we have size guide in our website, please have a careful check before ordering. Here is a link of the return policy, you can have a check: http://www.jollychic.com/return-policy-a42.html. Anything else needs help, please email to after-sale@jollychic.com
Best wishes!
Jollychic Customer Service Team