Beautiful Pictures and unusual one-of-a-kind products, so many choices and inventory, easy payment directions. Loved the items recommended by the blogger decorator. Love the way you combine the same furniture in so many settings. Pot racks are hard to get in Canada so appreciate this. Excellent sale prices. My only suggestion is: Make instructions clearer for larger items and how they are shipped and what is required of the customer. Do you ship large items to Canada? Items such as sofas, do they have to be assembled? This is the first item I have ordered and hope that the delivery process is as satisfactory as the ordering process. Not sure about the initial deliver of $9.95 - is that free after the first item ordered. Not clear in your explanation.