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PATRICIA R.

Contributor Level

Total Points
81

1 Review by PATRICIA

  • TBdress

3/31/14

I placed an order for a standard size wedding dress. Paid extra for shipping faster and then waited and emailed, no response for weeks. Then I finally get a response that dress has shipped, after I emailed about being re-embursed for paying extra for faster shipping and it taking so long. I get the dress, its really pretty and does not come close to fitting. The bust is so large, I am not small but I would need 3 other sizes to fill the bra area of the dress. The waist is so small I cant zip the dress. When I explained I needed to return and wanted a refund I was given the run around about how its custom made and I cant return. It was a standard size. So now they say I cant return until I take measurements of the dress then measure my self and then they will review and if there is a difference they will fix the dress. My wedding is in 3 months, I waited to long for the dress to come and now have spent the last week waiting for a reply on a return and refund. DO NOT BUY FROM THIS SITE. Its a scam and they will never refund your money. I not only out this money but now they have helped make my wedding day a complete mess. I wish I had listened to my friends and never ordered from them. I hope some how you can ban this wedsite so they dont ruin other womens weddings.

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Aaron l. – TBdress Rep

Hello dear,
PATRICIA R.
This is tbdress service. Please give me your order to let me look into your order and i am here wishing to solve your complaint at my effort.

Sincerely and regards
Tbdress
+86-29-68532816
VIP:+86-10-56234566Email: Customer Service Dep. service@tbdress.com

PATRICIA Has Earned 1 Vote

Patricia R.'s review of TBdress earned a Very Helpful vote

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