I placed an order with Bake Me A Wish thru Ebates. I was able to get exactly what I wanted for my twin sisters and in checking out inadvertently forgot to use the coupon code which was 20% off $30+order. I had placed $100 order. The very next day I notified Ebates. They were very sympathetic but they explained how they couldn't give me credit but the vendor could. I wrote to Bake Me A Wish and explained what happened. Within 24 hours I received a most lovely reply and assurance that they would gladly provide a credit on my charge card. I was so impressed with their consideration. I have the utmost respect for Bake Me A Wish and hope others use their services.