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Patricia J.

Contributor Level

Total Points
91

1 Review by Patricia

  • CheapOair

2/2/16

Not sure how my husband happened on CheapOair, I think it was through Kayak. Anyway, he made a reservation to go from Austin to Las Vegas. The following even I was checking the airline that we were booked on to see the baggage rates because it was an airline we had never travelled with before. Come to find out our so called Best Price Guarantee was a rip off because while CheapOair had charged us $672.00 ( and that was with a $22.00 promo discount taken off), the airline was only charging $513.00 for the exact same flights. When I called I was told the price must have changed. Yeah, right! I wish I had check the reviews before booking with CheapOair and I know I will NEVER book with them again! Would not have given them one star, but I guess that's the only way to submit my review.

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CustomerService C. – CheapOair Rep

Patricia, you contacted us 2 days after the booking, fares do change constantly, and are based on availability at the time of booking. We do have a BPG within 24 hours of booking, if you find a cheaper fare and it is available, we will either match that fare, or refund you in full. My apologies for the inconvenience, and we will take a look and see what we can do for you.

Patricia Has Earned 11 Votes

Patricia J.'s review of CheapOair earned 11 Very Helpful votes

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