I purchased PL, gold and blacksmithing. I get a call at 4am to log in and receive blacksmithing items. I explain power leveling is currently happening and lets wait unitl that is completed. Igxe did not listen to me. My account was banned, account was changed. I had to recover the account and reviewed the items. Did receive everything I purchased. Contacted Igxe and requested refunds on both order ******* and *******. I have been hung up on twice and online support does delays stating need to get with developer or power leverler. This has been going on for a week. I filed a complaint with BBB and disputed charges with credit card company. Now my account is permanently banned. Not safe or secure. BUYER BEWARE. Unethical business