Patricia C.

Besides the 2 1/2 weeks to receive my order (ordered june 5 and recieved june 23!) AND the frustration with using the cumbersome website, when my order finally arrived, the packing was pitiful! I've ordered from many similar businesses and have been so impressed with the careful, meticulous and outstanding packing job they provide. We are ordering precious oils, hydrosols, carrier oils and special additive ingredients and chemicals that require some degree of cautious and delicate packing. When my package arrived the contents were placed in the box haphazardly with only a handful of packing peanuts. We're talking about a Priority Mail Medium Flat Rate size box with a mere 43 peanuts in it! For that size box, what's the point! That's borderline for a small box! If it hadn't been for the fact that some of the contents were powders and shea butter stuffed in a Ziploc bag to protect it some, I'm certain some of the bottles would have burst. BUT they didn't even make use of the 'soft' contents by surrounding the fragile items with them. Frankly I was surprised none of the contents burst or broke. So, with all those elements going for them, I'll continue to do business elsewhere, with a company who takes pride in their products and service and welcomes repeat business. Which reminds me, many of the others throw in little samples of some of their other products. Organic Creations MIGHT have redeemed themselves some, albeit ever so slight, had they done that. I WON'T return and do NOT recommend them to anyone! Good for you if you're reading this BEFORE you order! Keep in mind, these items I've noted do not even include an 'extenuating' circumstance. This IS their 'norm'! So sad. BTW, I can highly recommend the following websites for great service and outstanding products, even impressive at times: lotioncrafter.com and makingcosmetics.com are my favorites, theherbarie.com, thesage.com, and if you're into 'fragrance' oils, wellingtonfragrance.com were also highly regarded! You'll be pleased!