I cannot get anyone at Jib Jab to help me get onto my paid account. I keep getting the message that the email address is being used by someone else. There is no one else. I paid in March and have not been able to get a single card sent or a reply to my emails that says anything except "Your request has been deemed solved." Tonight it is request #(#*******. It has NOT been solved. Their customer help people don't do a thing. I've requested my money back, but no one answers. Any suggestions would be appreciated.