Pat B.

I spent months and endless hours of trying to load games in the Forum section, working with the moderator and (supposedly) the programmers/designers to try to fix issues I had with games after a new Java update - of course Java.
When my last post was ignored for over 10-days and a new Java update came up that now blocked the games I'd managed to play after the previous update I let them know how unhappy I was.
Their response was to lock me out of that forum feed and tell me that it seemed that all I wanted to do was vent and that was not the place for it.
My response was to cancel my membership.
They are all about making money and nothing about providing service.
Oh, and, of course, it's all Java's fault. Certainly couldn't be the people who design their games and absolutely have to play with every new bell and whistle that comes along whether it works or not...