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Obviously, LIveCareer makes their $ off of people like myself who miss the fine print of the auto-renew feature after 14 days. Thank goodness, I caught the $40 fee when looking at my bank statement today. Great product if you cancel after 14 days. $40/month is a bit excessive after that. Customer Service helpful in cancelling quickly, but I'm still disappointed overall. LiveCareer, please read all of these low ratings, and adjust your marketing appropriately.
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I recently signed up on this website LiveCareer and I am really frustrated! First of all, the...
The CV review I originally paid for was vague and uninformed. Lots of "in this section what you...
Hi Pam S.,
I’m very sorry that you have had this experience with our service. A monthly subscription makes it easy for our customers to customize the resume and cover letter for each position for which they are applying, and also to avoid interruption on the service.
We are very committed to providing great customer service and customer satisfaction, and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing Team. Please contact me directly if you have any further issues. You can email me at anna.b@livecareer-support.com
Best regards,
Anna
LiveCareer