Thumbnail of user pamp14

Pam P.

Contributor Level

Total Points
87

1 Review by Pam

  • Zulily

9/6/15

I have bought over 25 items through Zulily in the past year or so, from children's clothing and toys to Crocs shoes. I am not always completely satisfied with my purchases, but neither am I always satisfied when I buy from other retailers. I always read everything carefully and often check prices on other online sites for the same or similar merchandise. It is clearly stated on Zulily's site that the items are not returnable. If a shopper takes the time to research the product they are considering and makes intelligent buying choices, the Zulily experience can be quite safe and financially sound. This is not an Amazon-type of store and does not claim to be. It is quite clear how and when items will be shipped and notifications and package tracking is very accessible. The items come from all sorts or retailers, from major brands to 'unheard-ofs'. So just be knowledgeable. My main praise goes to the customer service. I had 2 packages from Zulily "lost" by the USPS (and a very suspect story USPS gave me about the boxes... another story for another site). I notified Zulily, expecting nothing from them, and was pleasantly surprised when they credited my card for the 'lost' packages and gave me a small credit for future purchases. Just know what you are doing when you shop. I think many of the bad reviews are given as a result of shoppers not knowing exactly the sort of service Zulily offers.

Pam Has Earned 7 Votes

Pam P.'s review of Zulily earned 7 Very Helpful votes

Pam hasn’t received any thanks yous.

Pam doesn’t have any fans yet.

Pam isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user sknerwa
Salli K. reviewed Zulily
1/3/24

Zulily was my go-to place to shop. I was on it numerous times a day. I bought so much on there....

Thumbnail of user mpasek1968
Marcia W. reviewed Zulily
9/19/23

I had a very large order. Their web site kept me updated on the shipped. All 10 pairs of shoes...