Pam N.’s Reviews of DressLily & more

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DressLily

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“The dress you advertise Vs wht you sent”

8/18/15

Dear dress DressLily:
I ordered the dress in the photo and I received this! A completely different dress! It has seams in the middle in every side and in the waist, which according to the photo you show should not exist. The dress you sent me is totally deformed and I´m sure of my size. I loof fat with that dress and I´m not fat! As you can see in the other picture, that´s how I look like in a dress that fits! I´m really thin and I have gorgeous body and I´m proud of it! I don´t understand how a company could lie in that hideous way! My payment order is LL**************. I payed double to get it faster (7 days) and I got it late. You can check all the e-mails I sent and all your responses saying sorry. This is unacceptable. I want my money back!

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CustomerService R. – DressLily Rep Over a year old

Dear Pam,

We apologize for this issue that you have experienced, it is not our purpose to disappoint our customer.

For this issue, please refer to our policy here: http://www.dresslily.com/m-article-id-80.htm
And we have replied you for this issue at your support ticket, please check at there and work with us for the solution.
Thank you again for bringing these matters to our attention.

Best Regards
Dresslily Customer Service