pam L.

I ordered pet meds from them, after giving them my pet and vet info with the order I rec'd an email requesting the information AGAIN. After emailing them the requested information a second time I then rec'd a phone call wanting to know my pet's name. Four days after that phone call I had to call them back to see if the medication had been sent. She said they were waiting on infomration from vet and she would call me back within the hour. I told her if the meds had not been shipped to issue a credit through PayPal. Needless to say I did not get a phone call, however, I did recv a refund through paypal