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I HAVE BEEN A LOYAL CUSTOMER WITH SPOKEO FOR TWO YEARS HOWEVER I HAVE PAID ALOT OF MONEY AND I WAS PROMISED A FULL PACKAGE WITH UNLIMITED SEARCHES THEY KEPT CHARGING MY CARD FOR EVERY SINGLE THING SEPARATE CHARGE FOR NSME SEARCH, Address search, Email search and never have I gotton email address marriage records"NEVER" I called spokeo and I asked them to kindly reimburse me or give me what I paid for mind you O have paid spokeo literally over $300
Pamela
Pamela V.'s review of Spokeo earned 28 Very Helpful votes
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Dear Pamela,
We understand your concerns and wish to assist with this issue. Please allow me to explain regarding Spokeo. The website is designed to keep Spokeo memberships at the lowest possible price, we enable users to purchase only the products they need. When you need additional product(s), they will be available as Product Add-ons to enable more advanced search features only when you need them. This way, users can customize their subscriptions in any way they see fit, whereas in the past, if someone wanted to upgrade you had to purchase the whole thing. I apologize for any misunderstanding or inconvenience this issue has caused. Please feel free to contact a member of Customer Care at 888-906-0850 should you have any further questions or concerns regarding our services.
Thank you,
Spokeo