pamela V.

I received notification that the quality was blurred and so I corrected. Everything seemed great. The package arrived on time but it was not my order but for some one in CT, then I get a second package and it was for a lady in NJ, where is mine. First time I tried to call on hold 35 minutes and I couldn't wait sent and email on the 15th, still no reply, now after several attempts I was finally able to choose and option and here I sit for 40 minutes so far. Grrrrrrrrrrrrrrrrrrrrr, this was originally written on 12/18 when I sat on hold for 60 minutes (I put my phone on speaker so I could do other things). I am updating my review with a 5 star, I received the correct ornaments today (12/21) I have my beautiful ornaments and I hope the other people received there. The quality is great. I would hope that they hire more staffing next year to handle all the orders and phone calls. Not sure what originally happened in the warehouse, After I slammed Kelvin - I realized he was only answering the phone, Thank you for making good on your word and helping