I was just sent the wrong thing- FOR THE 3RD TIME! I ordered a cardigan.
The 1st time, I received a skirt, but it was mislabeled, I figured these things happen, the customer service agent was very kind.
The 2nd time I received a pull-over. The customer service agent sounded like she was reading off of a sheet (the customer says this; you say that...). I felt like I was talking to a robot.
Today I received the 3rd shipment. A pull-over again-no cardigan. This time I asked for a supervisor. He handled it very perfunctory- nothing more. I order from a lot of online sites-have never received the wrong item twice-let alone 3 times! Amazon- pay attention!