I ordered in January. Still have not received my order over a month later. They are asking me to review products that I haven't even received. I can't get a ticket to send to customer service and the live chat doesn't work. Was unable to find an email or phone number to contact the company. What a disaster. I will be broadcasting not to order from this place.
Thank you for taking your time to write your review.
We are sorry to hear you've had difficulties to reach us. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours.
If you prefer to contact us on the phone, please call us at this number -(1)917-621-0925 between 08:00-21:00(GMT+8).
We have taken care of your complaint and offered a resolution via the ticket center. Could you please check your Rosewholesale account and answer to us?
We regret that the issue has occurred.
Kind regards
Rosewholesale Customer Service
Pam Has Earned 9 Votes
Pam A.'s review of RoseWholesale earned 9 Very Helpful votes
Dear Pam,
Thank you for taking your time to write your review.
We are sorry to hear you've had difficulties to reach us. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours.
If you prefer to contact us on the phone, please call us at this number -(1)917-621-0925 between 08:00-21:00(GMT+8).
We have taken care of your complaint and offered a resolution via the ticket center. Could you please check your Rosewholesale account and answer to us?
We regret that the issue has occurred.
Kind regards
Rosewholesale Customer Service