pal N.

They are a scam! I followed the instructions and ordered only the trial. They then charged my 9.99, not the 4.99 they advertised. I also did not order any additional cartridges, but they sent me regular and menthol, at a total cost of 70.00! They called me to verify the order. I said no, I didn't order all that and why didn't I get the 4.99 total? He connected me to a girl who would fix my order. Of course she said it was already mailed, even though the hadn't verified my order, which was made just a few hours earlier. How can they ship that fast? So they agreed to credit me 30.00 of the 70.00 and I was stuck with the additional 40.00. I canceled an told them to NEVER send any more because it was for my husband and he didn't care for them. Two weeks later, I have 99.99 pending on my checking account! Again I called demanding my money back. I asked for a supervisor, which he claimed to be. He would again only give me 50.00 today and the rest after I paid postage and returned the product I did not order. I called my bank, who cancelled my debit card and claims dept will return all of my 99.99 tomm. They will gladly go after this scamming company. DONT USE THEM! There are more reputable companies out there and their product doesn't taste like dirt.