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I bought two item in beginning of June. One item i got in July but second one still didn't get. After writing 3-4 mail regarding refund i got a proper reply on 11th September that they will refund my money. But it could take max 45 days.
Today is 31st oct and still i am waiting for my money. I again tried to write mail about money refund and customer service is replying me that i have wait for some days because they will start this refunding process from today
Pallavi P.'s review of DressLink earned 6 Very Helpful votes
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I had ordered dresses and despite having confirmation of return through the post office they...
Dear, i am really sorry for the delivery problem and beg your forgiveness. Did you received your refund? Could you please kindly contact sales@dresslink.com and provide your order number? We will check the problem for you again, and give you a solution.
We are truly sorry that your experience with Dresslink did not meet your expectations. But the star you have given me really hurt me, dear, could you kindly change the rating for me, if everything is acceptable?
If you wish, you may contact me and provide me with more information about the issue. I promise that I will strive to resolve the issue to your satisfaction.
Have a nice day!
Sincerely,
Phoebe
Customer Service Department