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Orly F.

1
Level 1 Contributor

Contributor Level

Total Points
276

3 Reviews by Orly

  • SwimOutlet.com

8/24/21

Ordered a suit online. Huge mistake. 1. Took forever to arrive. 2. Impossible to buy a swimsuit this way without trying on. 3. Returned. 4. Customer service is infutriating, took forever and four attempts to get a PARTIAL refund. The company deducts a non refundable fee of 5.99 for returns and another 6.99 for postage back. Don't do business with this company unless you don't mind being ripped off.

Service
Value
Shipping
Returns
Quality
  • Houzz

2/22/17

I received my order along with someone else's. The item was very poorly made and extremely cheap looking. I have sent two return requests and am still waiting for further instructions on how to return my item. Apparently this company goes out of its way to make returns difficult. Unlikely I will ever order from them again.

  • Rosegal

2/8/16

I should have done the research before placing an order with this company. Product took weeks to arrive, no communication and sizing was a complete joke. Cheap fabric that belies the picture on the website. I'm a small boned female who never wears anything larger than a size S, but the medium I ordered would barely fit a child. There is no recourse, just grateful I only lost about $20.00 on this scam.

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rosegal r. – Rosegal Rep

Dear Orly,

We regret that our service and the items did not meet your expectation.

The standard delivery time of Flat Rate Shipping will be around 10-25 business days after dispatch, but there are some external factors which may cause some delay.
We have taken care of your complaint and will offer you a resolution. Please message us your order number.

Thank you very much for your collaboration.

Yours sincerely,
Rosegal.com Customer Service

Orly Has Earned 16 Votes

Orly F.'s review of Rosegal earned a Well Said vote

Orly F.'s review of Rosegal earned 10 Very Helpful votes

Orly F.'s review of Houzz earned 4 Very Helpful votes

Orly F.'s review of SwimOutlet.com earned a Very Helpful vote

Orly hasn’t received any thanks yous.

Orly Has 2 Fans

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