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Ordered a jacket, never shipped and there's no way to cancel the order or stop payment. Trying to go through my bank to make sure these people don't rob me of all my money. What a bull$#*! site.
Olivia H.'s review of Jollychic earned a Well Said vote
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Please I need my order it's now one month and I have tracked it its in return process yet i...
Dear Olivia H,
This is Sunny from Jollychic, i am so sorry to hear about this problem.
May i know your order no. Pls? We will refund the full money to you if we cancel your order.
And pls understand that we do not want to cancel any customers order, but there is some reason to cancel like shipping information incomplete, out of stock or any other problems.
But pls do not worry about your money, we will refund to your card if we cancel, pls just contact with me at after-sale@jollychic.com
I will try my best to help you.
Again, pls accept our sincere apologize for this bad shopping experience.