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Avoid to shop with gearbest!
I purchased an item on Feb 9th. Today is March 31st and I still not have my product.
Support told me that I get my money back if the item not arrive after 45 days. I asked for refund but now they dont want to refund me.
Is this a behavior of an international company who say he is one of the market leaders.
It looks like they collecting money from credit cards and if they have enough they will dissapear.
Shame on them. I contact paypal and ask them to check the potential faud.
Never again beastgear.
Tip for consumers:
there are many other sides who are realiable
Cannot recommend at all
Oliver O.'s review of Gearbest earned 6 Very Helpful votes
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Dear Oliver,
Thank you for your important feedback and for letting us about your experience with us.
We want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
We would like to deal with this problem for you, please send us an email to Gearbest@outlook.com and we'll check for you in priority.
Thank you so much again for bringing the issue to our attention. We welcome all feedback as it enables us to continually improve to provide even better service to all our customers.
Best Regards
Gearbest Customer Service