Oliver F.

I subscribed for several years and enjoyed the product a lot. However, one thing I didn't learn was that the subscription was set to auto-renew by default. When I discovered that my credit card had been debited but I hadn't planned to continue the service, I filled out their online cancellation form within 30 days of the renewal. The site said it would take a few days or weeks for the credit to show up on my credit card bill. When eventually it didn't, I contacted the company but they said that I was now outside of the 60-day refund window. Moral: if you like the games, by all means, sign up. Just make sure that you've cancelled the auto-renew feature.