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Olga T.

Contributor Level

Total Points
90

1 Review by Olga

  • EricDress

1/25/15

If you don't worry about your money and time you can buy stuff on this site! I had very bad experience with this EricDress (look at my reviews 01/25/15). This company had a very bad reputation in January 2015 on the site Jabber. During the next few months their score increased to 80% positive. I can't believe that they improve their job during this time. They wrote reviews themselves. This company will never change! They never will pay for your return if you will be not satisfied with your order, and dissatisfaction happens often. Notice, this company is in China. Their last letter was like always: very polite but results to solve my problem will be 0.
Their last letter:

Dear Olga,
Thank you for your concern of our website.
Sorry to tell you customer will be responsible for the shipping fee if return which is the return policy http://www.ericdress.com/help/Returns-Refund-Dispute-15/.
Thanks and waiting for your early reply!
If you have any problems, please let me know and I will reply you as soon as possible.
Thanks and best regards
Loren
Customer Service Department

Service
Shipping
Returns
Quality
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ericdress e. – EricDress Rep

Dear friend,
Thanks for your review here.
We sincerely applogize for the experience happened on you. And I have checked your order for you. We accept your return items and your question will be finally resolved. Anyway, we will try our best to improve our service and gain your trust. If you have any other questions, please feel free to contact us at :service@ericdress.com or reviews@ericdress.com.
Best regards,
Ericdress Team

Olga Has Earned 10 Votes

Olga T.'s review of EricDress earned 10 Very Helpful votes

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