Nyesha N.

I ordered on March 31st and received a confirmation email saying processing will take 8-12 days and shipping time 2-8 days. The maximum would be a 20 day wait. On the day (April 20th) that I expected to receive my shoes I got another email telling me my shoes were shipped that day and it would be another 2-3 day wait. That should have been April 23rd and it is April 26th.

These shoes cost me $63 and the problem is they were for prom. My prom is this Friday and due to the product not coming I had to buy another pair of shoes. They then told me I cannot have a refund today because it is now en route but I do not believe that because I ordered a month ago.