Nuraini S.

I have ordered 6 items from Groupon since its going to be my Festive Season. Out of 6 orders, 2 orders has been sent to me very late and that I have to contact them several times. 2 of my orders was been cancelled after more than a month and yes I have received one of the refund and still waiting for another refund without giving any compensation.

Two of my orders been cancelled after SEVERAL CALLS AND EMAILS to them. Last email written by them after my call complaining of not receiving my item. One of the statement saying that they have delivered the item to me! WTH! So do they actually get the message of my call saying that I did not receive the Item. Contacted them again and one of the customer service said that we will refund you back.

I really dun expect their Service is so bad. Need customers to call and send emails to them several time but nothing happened and in the end "We will refund you back" that will be after more than a month.