I ordered two dresses in 10/09/15. I received one dress with the measurement that much smaller by several inches from the listed information. I still have not received the second dress and it is now 01/10/16. I sent four messages with very little has been done. My credit card has been charged very quickly after the order was placed. I am very disappointed with the product and service that has been extremely slow. I will not order from this site nor recommend it to anyone. :(
Dear Nuch,
We regret that our service and the items did not meet your expectation.
In some cases, we'll ship out the items in stock in priority in order not to keep our customers waiting while the others are on back order.
We have taken care of your complaint and offered a resolution via the ticket center. Could you please check your Rosewholesale account and answer to us?
Thank you very much for your cooperation.
Kind regards,
Rosewholesale Customer Service