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N T.

Contributor Level

Total Points
91

1 Review by N

  • GuruAid

9/19/15

This company advertises on Google (and probably other search engines) listing itself as McAfee Customer Services. Once through to them they say they will help fix the problem and that you need to give them access to your screen. They talk you through a web login very quickly but do not ever explain what they are doing. They then run a "check" programme which you see on your screen from a Command Prompt. The end line of this shows "Corrupt Registry. Fake Windows 10" (My windows 10 is brand new and directly installed from Microsoft). They then offer to "fix" the registry for you for £20. At this point I started asking questions and the operator became rude and evasive and then just hung up on me - realising he had been rumbled. Unfortunately I have no idea what damage he may have done to my operating system so I have gone back to an earlier restore point. DO NOT CALL OR CONTACT THIS COMPANY. IT IS A COMPLETE SCAM.

N Has Earned 11 Votes

N T.'s review of GuruAid earned 11 Very Helpful votes

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